Domestic Shipping (within Australia)

• Domestic orders are shipped within 1-2 business days of order, except for pre-orders, which are stated on each individual product listing. 
• We use a combination of Australia Post and Sendle for domestic packages.
• Free shipping over $150 applies within Australia only
• Free shipping is not available to stockists.
• If a stockists orders with free shipping, we will send an invoice separately for the freight cost.

International Shipping (rest of world, with exceptions)

• For International orders, the applicable shipping charges will be included in your order at checkout. You will also be responsible for any customs, duties and taxes that may be imposed upon the shipment arriving in the selected country.
• Please note: After your order is shipped, we cannot predict how long it will take to arrive. This may vary due to customs, delays, etc.
• Please allow up to 21 business days before contacting Pop Ya Tot.

Incorrect address or returned parcels

If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undeliverable, an extra postage fee will apply to send it again. If this occurs, we will contact you to consider your options.