At Pop Ya Tot, we strive to ensure that you are completely satisfied with your purchase. If for any reason, you are not happy with your items, please contact us to discuss options.

Sale Items: All sale items are final, we do not offer exchanges or refunds on sale items.

Full-Price Items: Refunds are available only for full-price items that are returned in their original condition, with all tags and packaging intact, within 30 days of delivery.

Faulty Items: If you receive a faulty item, please contact us immediately. We kindly ask that you email us with photographs of the item at hello@popyatot.com.au so that we can address the issue promptly.

Exchanges: We offer store credit upon the return of the goods. This ensures that you can select an alternative item that better meets your needs.

Please note: The customer is responsible for covering all return postage costs unless the product is deemed faulty.

We appreciate your understanding and support. If you have any further questions or require assistance, please do not hesitate to get in touch.